As a partner at ProSource in Cincinnati, Scott Mueller helped his business go from $9 million to $29 million, in just seven short years. Now, the Guilderland-native is going to do the same thing, right here in Albany.
This June, Mueller purchased National Business Equipment & Supply, and he plans to take this business machine company right to the top.
"I did it in Cincinnati. The only difference is now I'm going to do it right here in my hometown," Mueller said.
Mueller purchased the business machine side of the business from National Graphic Supply, a national corporation that markets products including printing supplies. The new business will specialize in multifunctional processors that copy, print, scan and fax, and will be the only locally-owned and operated business equipment supply company in the City of Albany.
Other major competitors are located in Philadelphia, Miami, and Cleveland and that gives Mueller's business the edge when it comes to serving Capital Region customers, he said. "We can get to our customers quicker," he said.
The new company is also undergoing a radical remodeling project, adding a new showroom and the very latest in technology and software. "We feel that we'll be better able to serve our customers with these state of the art facilities," Mueller said.
Mueller was attracted to the company because of its strong tradition, and it's talented staff, he said. National Business Equipment & Supply will build on that solid foundation. "The thing that makes us a great company is that we have state of the art products and we complete the package with great service and support," he said.
Eventually, Mueller plans to expand the Bradford Street offices, which encompass about 60,000 square feet and hire additional employees. Mueller hopes to grow his current staff of 20 to well over 100, and the company is currently hiring for several positions in sales, service, and administration.
Mueller also wants the company to be community-oriented, and plans to be very active in local business and community organizations. NBES wants to support local schools and the city. "Our vision is for a strong regional organization that will show a presence in upstate New York, Connecticut, Vermont and Massachusetts," he said.
Mueller is no stranger to this kind of success. He has been working in the Business Systems Industry for 20 years, 11 of which he's owned a business. During his time with ProSource, his company was awarded National Dealer of the Year, Top National Sales Program, Major Account and Software Solutions Dealer of the Year. At his Cincinnati company, he employed 140, and places a high premium on honesty and integrity. His philosophy has always been strong customer service, and he understands that this is the key to a company's long-term goals. "We recognize that our future is dependent on the success of our customers, and we understand that we need to respond to their needs with a sense of urgency," he said.
National Business Equipment & Supply is located at 505 Bradford Street in Albany. For more information, call 724-6455 or visit their website at www.nationalbes.com.
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